Refund Policy

Subscription Services

Only those who have registered on the site using a subscription model will have access to the content that is made available to the Subscribers. To use these services on a subscription basis, you may need to register on the website or on Mitwa TV App, available on Google Play Store. 

You may be required to give Mitwa TV specific personal information to register as a Subscription User. You may also be required to pay a subscription fee in accordance with the applicable membership plan using the payment method(s) you selected during registration. 

The Subscription fee can be paid using various methods such as a debit card, credit card, internet banking, or e-prepaid wallet, UPI etc.

In order to process and ease the payment of Your Subscription Fee to Mitwa TV, Mitwa TV shall use third-party payment gateways.

Each of the subscription plans that Mitwa TV may provide will be subject to a unique set of restrictions and limitations, and each subscription plan's price may differ.

Free Test

Free trials are only available at Mitwa TV's discretion. There may be a free trial available for some of the content (episodes). This free trial might last for however long Mitwa TV decides in its own discretion. Furthermore, Mitwa TV reserves the right to alter, suspend, or end the free trial(s) at any moment without prior notification to the user.


At the start of the subscription membership, you will be charged the Membership Fee for the specific you chose.

The Subscription is going to take effect on the date you choose such a plan and complete the necessary payments.

Mitwa TV will give user an advance notification of any changes to the Subscription Fee for a specific membership plan that you have already chosen.

All applicable taxes are included in the subscription fees for each subscription plan.

The Subscription fee is non-refundable.

Any request to modify or cancel a Subscription plan before the end of the current Subscription plan period will not result in a reimbursement of any of the Subscription Fees you have already paid for the remaining time.

Also, you are aware of and agree that Mitwa TV only enables the processing of payments using a third-party payment gateway. The third-party payment gateway provider is in charge of managing this facility, and you are obligated to abide by all of their rules and regulations.

You are accountable for the validity and accuracy of the payment information you supply, including bank account information, credit card information, debit card information, and any other details required throughout the subscription process.

You affirm and guarantee that any credit card, debit card, or other payment information you provide is legitimately yours to use. 

You agree and acknowledge that Mitwa TV shall not be liable and in no way be held responsible for any losses whatsoever, whether direct, indirect, incidental or consequential, including without limitation any losses resulting from credit card, debit card, or other fraud or delays in completing payment instructions.

Through the "My Account" area of your profile page, you can always check the status of your subscription.

Any complaint you make regarding the Site's payment processing will be passed to the relevant third-party payment gateway provider for resolution.

The relevant Subscription will be made accessible to you by any of the allowed ways of delivery that Mitwa TV uses after payment has been received by Mitwa through any of the Payment Methods.

It is hereby made clear that Mitwa TV and not any other company, including any payment gateway service providers, is the one who is offering You the Subscription(s).

Mitwa TV reserves the right, in its sole discretion, to alter, terminate, or otherwise change the Subscription plans, Subscription Fees for the Subscription, and billing cycles at any time. Any changes shall take effect immediately upon publication on the Site, and your continued use of the Service shall constitute your express acceptance of such changes.

At its sole discretion, Mitwa TV is free to modify, add to, remove, or otherwise change any of the Content that is subject to a Subscription Fee. A specified Content or a minimum Content that is subject to a Subscription Fee are not guaranteed to be available by Mitwa TV.

Service Termination

Your account or your use of Mitwa TV may be immediately terminated, suspended, limited, or restricted. If Mitwa TV decides in its sole discretion that You have violated these Terms and Conditions, the Privacy Policy, any law, rule, or regulation, engaged in any inappropriate behavior, provided false or inaccurate information, or for any other reason, Mitwa TV may terminate Your access to the Services at any time, without prior notice or liability. You hereby agree and acknowledge that Mitwa TV may, in its sole discretion, exercise its right with respect to any or all of the foregoing, and that Mitwa TV, its officers, directors, employees, affiliates, agents, contractors, principals or licensors shall not be liable in any way for the same. 

You also agree and acknowledge that Mitwa TV may, in its sole discretion, exercise its right with respect to any or all of the foregoing.

Additionally, you acknowledge that any money you may have spent to access and/or use the Services will not be refunded by Mitwa TV.

Subscription Plans

 Basic - Rs 39 / month

- Login to any device at a time 

- The monthly plan renewal will be priced at Rs 39 / month

Super - Rs 99 / 3 month (effective price Rs 33/ month)

- Login to any device at a time 

- The monthly plan renewal will be priced at Rs 99 / 3 month

​ Premium - Rs 349 / 12 month (Effective price Rs 29/month) (Best Offer)

- Login to any device at a time 

- The monthly plan renewal will be priced at Rs 349 / 12 month

All our subscription plans are non-refundable.

Please note that the content that we offer are subject to streaming rights available with us. This means that we may have the rights to stream only certain seasons of a show, or that only a certain number of latest episodes may be available with us.